1. Introduction
DegreeCompare ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy is designed to comply with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) and the General Data Protection Regulation (GDPR), where applicable.
By using our platform, you consent to the practices described in this policy.
2. Data Fiduciary / Controller Information
Entity Name: DegreeCompare
Contact Email: dpdp@degreecompare.in
3. Information We Collect
a. Personal Data
We may collect:
- Name
- Phone number
- Email address
- City / location
- Academic details and preferences
b. Technical & Usage Data
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and tracking identifiers
4. Purpose of Processing
We process your personal data for the following purposes:
- Providing course and university recommendations
- Connecting you with relevant educational institutions
- Counselling and admission assistance
- Responding to your queries
- Sending service-related communications
- Sending marketing/promotional messages (with consent)
- Improving platform functionality and user experience
5. Legal Basis for Processing
Under DPDP (India):
- Explicit user consent
Under GDPR (if applicable):
- Consent
- Legitimate interest (service improvement, fraud prevention)
- Performance of a contract (user-requested services)
6. Consent & Withdrawal
By submitting your data, you provide explicit consent for its processing.
You may withdraw your consent at any time by:
- Clicking unsubscribe links
- Contacting: dpdp@degreecompare.in
Withdrawal does not affect prior lawful processing.
7. Data Sharing & Disclosure
We may share your data with:
- Universities and educational institutions based on your preferences
- Admission counsellors and partners
- Service providers (CRM, communication tools, analytics vendors)
We ensure that all partners process data only for specified purposes and maintain appropriate safeguards.
We do NOT sell personal data.
8. Cross-Border Data Transfers (GDPR Readiness)
Your data may be transferred and processed outside India. In such cases, we ensure:
- Adequate protection standards
- Contractual safeguards with recipients
9. Data Retention
We retain your data only as long as necessary for:
- The purposes outlined in this policy
- Legal and regulatory compliance
10. Your Rights
Under DPDP:
- Right to access information
- Right to correction and erasure
- Right to withdraw consent
- Right to grievance redressal
Under GDPR (if applicable):
- Right to access
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object
To exercise rights, contact: dpdp@degreecompare.in
11. Cookies & Tracking
We use cookies to:
- Enhance user experience
- Analyze traffic
- Personalize content
You can control cookies via browser settings.
12. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure storage.
13. Children's Privacy
Our services are not intended for individuals under 18 without parental consent.
14. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked on our platform.
15. Grievance Redressal (DPDP Requirement)
Name: Pooja Verma
Email: escalation@degreecompare.in
Users may raise concerns regarding data processing, misuse, or grievances.
16. Data Protection / Governance Contact
Name: Chetan Sharma
Email: dpdp@degreecompare.in
17. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the updated policy.
18. Contact Us
For any privacy-related queries:
Email: dpdp@degreecompare.in